Please read these Terms of Service and Membership Agreement (the “Terms”) carefully. By creating an account or using NexSpark, you agree to these Terms. If you do not agree, please do not use the service.
NexSpark is an AI-assisted, human-reviewed matchmaking and introduction service. You complete a questionnaire; NexSpark analyses it and, when it identifies a strong mutual match, introduces the two members. NexSpark does not offer public profiles, browsing, or search, and members are anonymous to one another until they choose otherwise.
NexSpark is not a background-checking service and does not conduct criminal-history screening unless expressly stated. NexSpark introduces members but does not vouch for, and is not responsible for, the conduct, statements, or safety of any member online or in person. You are solely responsible for your interactions with other members.
To keep the community authentic, NexSpark requires identity and age verification through a third-party provider. You authorise this verification and agree to provide accurate information. Keep your login credentials secure; you are responsible for activity on your account.
Matching is based on the information you provide in your questionnaire. You agree to answer honestly. Certain questions (for example, faith, political orientation, ethnicity, and intimacy) involve sensitive information and are collected only with your explicit opt-in and used to improve matching. NexSpark does not collect data from your social-media accounts. Your information is handled as described in our Privacy Policy.
Three-day right to cancel. You may cancel this agreement, without penalty, until midnight of the third business day after you agree to it, and receive a full refund within the period required by applicable law. [State-specific statutory cancellation notices to be inserted before launch.]
Before a connection opens. If a match is declined, not accepted within five days, or otherwise does not result in an opened connection, no chargeable service has been delivered. The paying member may choose either a 100% refund or an account credit toward future matches.
Consent to immediate delivery. If both members accept and choose to open the connection before the three-day cancellation period ends, you expressly request immediate delivery and acknowledge that, to the extent permitted by law, the connection fee for that delivered match becomes non-refundable once the connection is opened.
After delivery. Once the connection is opened and the cancellation period has passed, the connection fee for that match is non-refundable, except as required by law.
Credits. Account credits apply to future connection fees, are non-transferable, and have no cash value.
Payment of your connection fee begins a 12-month term of best-effort introductions, measured from your first paid match. During the term NexSpark will continue to introduce qualifying matches at no additional connection fee. NexSpark does not guarantee any specific number of introductions, any match, or any relationship outcome. After 12 months your profile remains in the pool on a passive basis, and you may renew active matching.
For $2,500, the Concierge service provides a human matchmaker who hand-curates and manages your introductions alongside the AI for the 12-month term. The cancellation, refund, term, and conduct provisions of these Terms apply to Concierge members.
You agree not to: misrepresent yourself; harass, threaten, or abuse anyone; solicit money, donations, or commercial dealings; engage in fraud, scams, or unlawful activity; share another member’s information; or use NexSpark for any purpose other than seeking a genuine relationship. Violations may result in content removal, suspension, or termination without refund.
Either member may opt out of a match at any time — before first contact, after messaging, or later — with no penalty. The other member is notified neutrally, and both return to active matching within their term. NexSpark may also pause or close a connection to enforce these Terms or protect members.
NexSpark provides introductions based on the information members supply and the judgment of its systems and staff. It does not warrant the accuracy of any match, the truthfulness of any member, or that any introduction will lead to a relationship.
NexSpark and its software, content, and match reports are owned by NexSpark LLC and protected by law. You receive a limited, personal, non-transferable licence to use the service. You retain rights to the content you submit and grant NexSpark a licence to use it to operate the service.
The service is provided “as is” and “as available,” without warranties of any kind to the maximum extent permitted by law. To the maximum extent permitted by law, NexSpark’s total liability arising out of or relating to the service will not exceed the fees you paid in the 12 months preceding the claim, and NexSpark will not be liable for indirect, incidental, special, or consequential damages, including any arising from interactions with other members.
You agree to indemnify and hold harmless NexSpark LLC and its officers, employees, and contractors from claims arising out of your use of the service, your interactions with other members, or your breach of these Terms, to the extent permitted by law.
[Governing law, venue, and any binding-arbitration and class-action-waiver provisions to be finalised with counsel before launch.]
NexSpark LLC, [address] · hello@nexspark.com.